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Gökhan Engin
- Total activity 12
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Activity overview
Latest activity by Gökhan Engin-
Gökhan Engin created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Gökhan Engin created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Gökhan Engin created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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Gökhan Engin created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Gökhan Engin created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Gökhan Engin created an article,
How much does it cost to change my flight?
The change fee will depend on the package you have chosen. When booking, you chose the Basic, Plus or Max fare. Basic fareYou pay a change fee to change the date or time of your flight or to chang...
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Gökhan Engin created an article,
I want to travel with a wheelchair or scoot mobile
You can notify us of your (electric) wheelchair or mobility scooter when booking your flight via My Transavia or via our Service Centre. Also, it is important to notify us of the measurements, weig...
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Gökhan Engin created an article,
Can I get individual assistance at the airport?
If you have difficulty walking and require assistance at the airport, you can notify us of this up to 48 hours before departure. You can do this when booking your flight, online via My Transavia or...
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Gökhan Engin created an article,
How can I change my flight?
You can change the following things yourself in My Transavia. Change of travel date Change of flight time Passenger details This can be done up to 2 hours before departure and you can immediately...
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Gökhan Engin created an article,
How much does it cost to change passenger details?
You can make one change per passenger for free: first name, surname or date of birth. Gender and passport information can always be changed for free. If you want to make more than one change, we ch...